Get in
touch with us
For questions about registration, selling, buying requests or using SNTA services, you can reach our support team by phone, email or online support.
Online support · available around the clock
Phone · available during working hours
Email · for follow-up and official correspondence
Send a message
Send your message and we will reply as soon as possible
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ورود یا ثبتنامContact information
Direct ways to reach us
Working hours
Saturday — WednesdayClosed8:00 — 14:00
Thursday8:00 — 13:00
FridayClosed
Head office · Urmia
Azadegan 2 St., Afra Complex
Frequently asked questions
You can contact support through online support, phone or email. For better follow-up, choose the method that best matches your subject.
Phone and online support are available during working hours. Messages and emails sent outside working hours will be reviewed as soon as possible.
Submit your issue through support and provide the mobile number connected to your account. Do not share passwords or confidential information.
If you face a payment, subscription activation or financial issue, send the topic with related payment details to support for review.
If you need help listing products, completing seller information, creating a buying request or sending a proposal, the support team can guide you through the steps.
Send a clear description of the issue, the page where it happened and, if possible, a screenshot. This helps the team review it faster.
Use the same channel where you submitted your request and provide the related details so the support team can check its status.